"To pin, or not to pin..."
So to ‘pin’ is the new like. Suddenly it seems that to ‘pin’ is everywhere. ‘Pin’ was mentioned in three separate meetings I had last week in varying forms. We’re not just talking ‘Pinterest’ here,...
View ArticleBeing authentic and social comes naturally
Yesterday I had a great conversation with someone who is looking to move into social engagement; marketing that makes a difference with more human interaction. We talked about building a strong loyal...
View ArticleWant to win brand advocacy on facebook? Take-small-engaging-steps-often
Read this super post today on Marketing Prof entitled “Four Ideas for Activating Your Brand Advocates”. Theresa Trevor of Amplifinity describes ways to convert Facebook fans who ‘like’ a page (and who...
View ArticleHow Mozilla Firefox engages fans every day on Facebook
Many people commented on my last post about growing and nurturing brand advocates on Facebook. You asked, so how are you really doing that? Here are a few simple ways based on how we engage fans every...
View ArticleA new generation of Web builders are coming - 5 tips to be ready
TODAY = the Facebook generation, consuming, wasting time, trying to be something. TOMORROW = a generation of makers, tinkerers, creating value, building tomorrow. In the next five years more people...
View Article270,000 New Direct Relationships Every Week for Firefox
This week the User Engagement and User Volunteer Community teams reached a significant milestone — we passed 15 million direct relationships for Mozilla Firefox. It’s hard to believe that only a year...
View ArticleCommunity Hacks Meetup Event 12/12/12 - A Great Start!
Photo credit @juliechoi see more belowLast night was our first Community Hacks Meetup event held at the tremendous HackerDojo location in Mountain View,CA. It was an incredibly humbling experience to...
View ArticleMy Newsletter "Community Fieldbox" - sign up!
I’ve been inspired by @pfinette and his The Heretic newsletter (if you’re not subscribed, you should be!) to start my own. There are so many things I see and hear about all things community, and want...
View ArticleCommunity Hacks Celebrates 'Community Manager Appreciation Day' with Mozilla...
After the success of my first Community Hacks meetup event last month, it’s with great delight that we will be hosting another on Monday January 28th. We are thrilled Mozilla has kindly agreed to...
View ArticleCommunity Hacks Meetup Celebrates Community Manager Appreciation Day
Just this last Monday I held the latest Community Hacks meetup event — and, it was no coincidence it was held on Communtiy Manager Appreciation Day, now in its 4th year.Mozilla were fabulous sponsors...
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